All Systems Operational

Uptime over the past 90 days. View historical uptime.
IBBIS Operational
EIS Operational
CASI Operational
Server Infrastructure Operational
Network Operational
Telephony Operational
VPN\Wireless Operational
NEWBE Operational
North Florida Operational
CIVI Operational
ALACH Operational
CHIEF Operational
SUWA Operational
VALD Operational
DC1 Operational
JONES Operational
TIFTO Operational
South Florida Operational
HERN Operational
INVER Operational
CITR Operational
MARI Operational
VILG Operational
SPRING Operational
TAMP Operational
CHERR Operational
OLDSM Operational
NEWPR Operational
First Coast Operational
FICO Operational
PUTN Operational
JULIN Operational
FLEMI Operational
SAINT Operational
Georgia Operational
GATL Operational
NEGA Operational
SOCR Operational
LAWRE Operational
CUMMI Operational
ALPHA Operational
WMARI Operational
MABLE Operational
North Alabama Operational
NALA Operational
MARS Operational
CULLM Operational
MORG Operational
SHOA Operational
ATHEN Operational
MADIS Operational
ATTAL Operational
SHUNT Operational
OWENS Operational
HARVE Operational
Central Alabama Operational
BIRM Operational
TUSC Operational
ANNIS Operational
TUSCA Operational
PELHAM Operational
TRUSS Operational
Coastal Alabama Operational
MOBI Operational
BALD Operational
FOLEY Operational
LOXLE Operational
South Alabama Operational
MONT Operational
EAST Operational
WIRE Operational
PRATT Operational
COLUM Operational
TJUNC Operational
NEWBE Guest Network Operational
HemaConnect Operational
Auto Dialer Operational
RingCentral Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Company Wide - Authentication Servers Maintenance Oct 21, 2026 20:00-22:00 EDT

We will be performing maintenance on the authentication servers, during the maintenance window there might be interruptions authenticating to the network. If you have any questions or concerns, please reach out to the helpdesk at x41685
Posted on Oct 20, 2026 - 10:35 EDT

WIRE, BALD - Lumen Scheduled Maintenance #: 35384945 Oct 23, 2026 00:00-05:00 EDT

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to replace faulty hardware which is required in order to resolve a network condition and prevent potential unplanned service interruptions.
Posted on Oct 16, 2026 - 16:51 EDT

WIRE, BALD - Lumen Scheduled Maintenance #: 35476555 Nov 10, 2026 00:00-06:00 EST

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a fiber maintenance activity which is required in order to expand existing network infrastructure by adding capacity to allow for improved service features and to pave the way for future service expansion.

The estimated GPS location of work is: LAT: 30.434548 LONG: -84.307406

Due to a lack of slack in the cable, this work will be performed as a hot cut. Each buffer tube will be restored as quickly as possible, and the outage duration will range between 1 and 4 hours depending on splice restoration order. However, customers listed for an outage should prepare for an impact up to 6 hours during the maintenance window.
Posted on Oct 16, 2026 - 16:32 EDT

WIRE - Lumen Scheduled Maintenance #: 35428895 Nov 17, 2026 00:00-06:00 EST

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a fiber maintenance activity which is required in order to avoid unplanned outages from damage related to a previous fiber incident.
Posted on Oct 14, 2026 - 18:35 EDT

Oct 21, 2026

DEA and BIR - Network Issues
Resolved - The ISP mentioned that the circuits have stabilized, we switched back to the primary circuits and we validated no more packet losses.
Oct 21, 09:18 EDT
Identified - We have opened a service ticket with the Internet provider. We are currently awaiting updates.
Oct 20, 18:57 EDT
Investigating - We have found latency issues with the primary ISP (Internet Service Provider) for Decatur and Birmingham, we switched the Internet connection to the secondary Internet connection until the primary connection is fully repaired. If you have any questions please feel free to contact the Helpdesk at x41685.

https://lifesouth.atlassian.net/browse/HD-210072
https://lifesouth.atlassian.net/browse/HD-210075
Oct 20, 18:36 EDT

Oct 20, 2026

Oct 19, 2026

NALA, MORG, BIRM, BALD - Lumen Scheduled Maintenance #: 35444945
Completed - The scheduled maintenance has been completed.
Oct 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 03:00 EDT
Scheduled - Lumen will be performing scheduled maintenance as part of a large-scale initiative to upgrade network infrastructure across multiple markets. This activity involves upgrading software on multiple devices to a newer version designed to improve stability, resolve known defects, and enable enhanced capabilities. This work is part of a broader effort to strengthen network performance, increase reliability, and reduce the risk of unplanned outages for our clients.
Oct 8, 15:44 EDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

ALL - BEACON slowness HD-209824
Resolved - This incident has been resolved.
Oct 16, 14:49 EDT
Monitoring - BEACON seem to have stabilized. If you are still experiencing issues, please contact the Helpdesk at 41685.
Oct 16, 13:55 EDT
Investigating - BEACON is currently experiencing degraded performance, users may notice slowness in general throughout BEACON. IT is aware and investigating. Relevant Helpdesk ticket HD-209824.
Oct 16, 12:14 EDT

Oct 15, 2026

System Updates
Completed - The scheduled maintenance has been completed.
Oct 15, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 EDT
Scheduled - LOCATION(S): All locations

MAINTENANCE IMPACT: The following services may be temporarily unavailable for the duration of this maintenance:

• Internet and cloud services including: Atlassian, Slack, Git, SharePoint, NetSuite, and TDC
• Email Services including Outlook, Outlook Web Access and mobile device synchronization
• Antigen Plus
• Documentation Library
• Department Shares and Redirected Documents
• Terumo - Vista
• Solarwinds
• Cobra
• Axis
• Myla
• FACSLink
• Rational\ClearCase
• Netwrix - NPS and Auditor



If you have any questions relating to this maintenance, please call the helpdesk.
Oct 1, 06:58 EDT
PENS - Network is Down
Resolved - This incident has been resolved.
Oct 15, 10:29 EDT
Update - There has been a power outage since Friday, and there is currently no estimated time for power to be restored. The site will remain closed until power is restored.
Oct 12, 09:33 EDT
Investigating - We are currently investigating this issue.
Oct 12, 08:41 EDT
WIRE - Lumen Scheduled Maintenance #: 35292157
Postmortem - Read details
Oct 15, 10:33 EDT
Completed - The scheduled maintenance has been completed.
Oct 15, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:00 EDT
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a hardware replacement on the Lumen network and is required in order to improve network reliability and continue providing optimal service for our clients.
Oct 6, 10:25 EDT

Oct 14, 2026

ALL - IBBIS/BEACON slowness
Resolved - IBBIS/BEACON seem to have stabilized. If you are still experiencing issues, please contact the Helpdesk at 41685.
Oct 14, 16:05 EDT
Investigating - IBBIS/BEACON is currently experiencing slowness. IT is aware and working on it.
Oct 14, 13:59 EDT

Oct 13, 2026

WIRE - Lumen Scheduled Maintenance #: 34243771
Completed - The scheduled maintenance has been completed.
Oct 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 01:00 EDT
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a circuit migration and is required in order to improve network reliability and continue providing optimal service for our clients.
Sep 28, 13:32 EDT

Oct 12, 2026

MONT - Lumen Scheduled Maintenance #: 35336605
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 02:00 EDT
Scheduled - Lumen will be performing scheduled maintenance as part of a large-scale initiative to upgrade network infrastructure across multiple markets. This activity involves upgrading software on multiple devices to a newer version designed to improve stability, resolve known defects, and enable enhanced capabilities. This work is part of a broader effort to strengthen network performance, increase reliability, and reduce the risk of unplanned outages for our clients.
Sep 25, 15:36 EDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

WIRE - Lumen Scheduled Maintenance #: 35369254
Completed - The scheduled maintenance has been completed.
Oct 9, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 01:00 EDT
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a hardware replacement on the Lumen network and is required in order to improve network reliability and continue providing optimal service for our clients.
Oct 2, 12:40 EDT

Oct 8, 2026

MONT - Switch Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 21:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:00 EDT
Scheduled - The switch at MONT has been having power issues. We will be reloading it to resolve these. The network will go down for about 20 minutes while it reboots.

This is a rescheduled maintenance window from last night.
Oct 8, 08:49 EDT

Oct 7, 2026

MONT - Switch Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 21:00 EDT
Scheduled - The switch at MONT has been having power issues. We will be reloading it to resolve these. The network will go down for about 20 minutes while it reboots.
Oct 7, 16:01 EDT
BALD - Lumen Maintenance #35385917
Completed - The scheduled maintenance has been completed.
Oct 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 01:00 EDT
Update - Lumen intends to carry out internal maintenance within its network. This has been designated as URGENT. The nature of this work is to implement a network optimization and is required in order to improve network reliability.

This maintenance will take approx. 4 hours to complete.

As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Oct 5, 17:32 EDT
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as URGENT. The nature of this work is to implement a network optimization and is required in order to improve network reliability.

This maintenance will take approx. 4 hours to complete.

As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Oct 5, 17:31 EDT
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