All Systems Operational

Uptime over the past 90 days. View historical uptime.
IBBIS Operational
EIS Operational
CASI Operational
Server Infrastructure Operational
Network Operational
Telephony Operational
VPN\Wireless Operational
NEWBE Operational
North Florida Operational
90 days ago
100.0 % uptime
Today
CIVI Operational
90 days ago
100.0 % uptime
Today
ALACH Operational
90 days ago
100.0 % uptime
Today
CHIEF Operational
90 days ago
100.0 % uptime
Today
SUWA Operational
90 days ago
100.0 % uptime
Today
PUTN Operational
90 days ago
100.0 % uptime
Today
VALD Operational
90 days ago
100.0 % uptime
Today
DC1 Operational
90 days ago
100.0 % uptime
Today
JONES Operational
90 days ago
100.0 % uptime
Today
South Florida Operational
90 days ago
100.0 % uptime
Today
HERN Operational
90 days ago
100.0 % uptime
Today
INVER Operational
90 days ago
100.0 % uptime
Today
CITR Operational
90 days ago
100.0 % uptime
Today
MARI Operational
90 days ago
100.0 % uptime
Today
VIL Operational
90 days ago
100.0 % uptime
Today
SPH Operational
90 days ago
100.0 % uptime
Today
TMP Operational
90 days ago
100.0 % uptime
Today
First Coast Operational
90 days ago
99.99 % uptime
Today
FICO Operational
90 days ago
99.96 % uptime
Today
PAL Operational
90 days ago
100.0 % uptime
Today
FRU Operational
90 days ago
100.0 % uptime
Today
FLE Operational
90 days ago
100.0 % uptime
Today
SAINT Operational
90 days ago
100.0 % uptime
Today
Georgia Operational
90 days ago
99.86 % uptime
Today
GATL Operational
90 days ago
100.0 % uptime
Today
NEGA Operational
90 days ago
100.0 % uptime
Today
SOCR Operational
90 days ago
100.0 % uptime
Today
LAW Operational
90 days ago
99.16 % uptime
Today
CMI Operational
90 days ago
100.0 % uptime
Today
ALP Operational
90 days ago
100.0 % uptime
Today
North Alabama Operational
90 days ago
100.0 % uptime
Today
NALA Operational
90 days ago
100.0 % uptime
Today
MARS Operational
90 days ago
100.0 % uptime
Today
CULLM Operational
90 days ago
100.0 % uptime
Today
MORG Operational
90 days ago
100.0 % uptime
Today
SHOL Operational
90 days ago
100.0 % uptime
Today
ATH Operational
90 days ago
100.0 % uptime
Today
MAD Operational
90 days ago
100.0 % uptime
Today
ATT Operational
90 days ago
100.0 % uptime
Today
LOG Operational
90 days ago
100.0 % uptime
Today
OWENS Operational
90 days ago
100.0 % uptime
Today
Central Alabama Operational
90 days ago
99.78 % uptime
Today
BIRM Operational
90 days ago
100.0 % uptime
Today
TUSC Operational
90 days ago
99.34 % uptime
Today
ANNIS Operational
90 days ago
100.0 % uptime
Today
TSC Operational
90 days ago
99.34 % uptime
Today
LED Operational
90 days ago
100.0 % uptime
Today
PELHAM Operational
90 days ago
100.0 % uptime
Today
Coastal Alabama Operational
90 days ago
100.0 % uptime
Today
MOBI Operational
90 days ago
100.0 % uptime
Today
BALD Operational
90 days ago
100.0 % uptime
Today
FOL Operational
90 days ago
100.0 % uptime
Today
South Alabama Operational
90 days ago
100.0 % uptime
Today
MONT Operational
90 days ago
100.0 % uptime
Today
EAST Operational
90 days ago
100.0 % uptime
Today
WIRE Operational
90 days ago
100.0 % uptime
Today
PAT Operational
90 days ago
100.0 % uptime
Today
COL Operational
90 days ago
100.0 % uptime
Today
NEWBE Guest Network Operational
90 days ago
100.0 % uptime
Today
HemaConnect Operational
90 days ago
100.0 % uptime
Today
Auto Dialer Operational
90 days ago
100.0 % uptime
Today
RingCentral Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

NEWBE - Lumen Scheduled Maintenance Apr 27, 2026 01:00-06:00 EDT

Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to implement a network optimization and is required in order to improve network reliability.
Posted on Apr 14, 2026 - 16:47 EDT

WIRE - Lumen Scheduled Maintenance Apr 28, 2026 01:00-07:00 EDT

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a circuit migration and is required in order to improve network reliability and continue providing optimal service for our clients.
Posted on Apr 22, 2026 - 17:27 EDT

IBBIS v4.42.31: Component Production Board and other BFL tickets Apr 28, 2026 11:00-12:00 EDT

Maintenance Details:

This release consolidates the Component Production Board and a set of supporting system updates needed to strengthen production visibility, reporting reliability, and operational readiness ahead of the ForLife go-live.

1. Component Production Board – Production Visibility, Goal Management, and Executive Display
Implements the new Component Production Board, including executive, detailed, and admin views for production monitoring and goal management.

2. Axios Error Handling and Reporting
Improves frontend error handling by displaying clearer user-facing messages and logging errors for investigation.

3. IBBIS 04.06.26 – non-standard characters breaking preliminary listing
Prevents preliminary listing failures caused by unsupported or non-standard characters in order comments.


MAINTENANCE IMPACT: The following services may be temporarily unavailable for the duration of this maintenance:
• BEACON
• IBBIS

If you encounter issues relating to this maintenance, please report the problem to the Help Desk as described in procedure EMP.3.3 (Report a Computer or Network Issue). If this issue is critical, call the Help Desk at (352) 224-1685.
Posted on Apr 24, 2026 - 16:44 EDT

WIRE - Lumen Scheduled Maintenance May 16, 2026 01:00-07:00 EDT

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to repair/replace fiber and is required in order to avoid unplanned outages from damages related to a previous fiber incident.

Note: Due to a lack of slack in the cable, this work will be performed as a hot cut. Each buffer tube will be restored as quickly as possible, and the outage duration will range between 1 and 5 hours depending on splice restoration order. However, customers listed for an outage should prepare for an impact up to 6 hours during the maintenance window.
Posted on Apr 14, 2026 - 12:17 EDT

WIRE, BALD - Lumen Scheduled Maintenance May 20, 2026 00:00-06:00 EDT

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a fiber maintenance activity which is required in order to proactively avoid unplanned outages due to the splice case is stuck in cement.
Posted on Apr 10, 2026 - 13:56 EDT

WIRE, BALD - Lumen Scheduled Maintenance May 21, 2026 00:00-06:00 EDT

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a fiber maintenance activity which is required in order to proactively avoid unplanned outages due to the splice case is stuck in cement.
Posted on Apr 10, 2026 - 13:58 EDT

HERN - Lumen Scheduled Maintenance Jun 17, 2026 00:00-06:00 EDT

Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a circuit migration and is required in order to improve network reliability and continue providing optimal service for our clients.
Posted on Apr 23, 2026 - 16:31 EDT
Apr 26, 2026

No incidents reported today.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
ALL - IBBIS Outage
Resolved - This incident has been resolved.
Apr 24, 16:40 EDT
Monitoring - IBBIS appears to have stabilized. If you're still experiencing any issues, please give the helpdesk a call.
Apr 24, 15:40 EDT
Investigating - IBBIS is currently experiencing an outage. IT is aware and working on it.
Apr 24, 11:28 EDT
Jacksonville Data Center Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 20:30 EDT
Scheduled - We will be performing more maintenance on the network equipment in the Jacksonville Data Center. Brief intermittent interruptions may occur during the maintenance period. Network Operations will monitor the environment throughout the activity and validate services upon completion.
Apr 23, 13:37 EDT
Apr 23, 2026
ALL - IBBIS Outage
Resolved - BEACON servers have stabilized and we believe the issue to be resolved. If you're still experiencing any issues with BEACON, please call the help desk.
Apr 23, 15:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 13:32 EDT
Investigating - IBBIS is currently experiencing an outage. IT is aware and working on it.
Apr 23, 11:48 EDT
Jacksonville Data Center Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:30 EDT
Scheduled - We will be performing more maintenance on the network equipment in the Jacksonville Data Center. Brief intermittent interruptions may occur during the maintenance period. Network Operations will monitor the environment throughout the activity and validate services upon completion.
Apr 22, 09:18 EDT
Apr 22, 2026
Apr 21, 2026
Jacksonville Data Center Network Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 22:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:15 EDT
Scheduled - We will be performing maintenance on the network equipment in the Jacksonville Data Center, during the maintenance window there maybe connectivity interruptions to production resources.
Apr 21, 13:26 EDT
FICO - Secondary Internet Outage
Resolved - This incident has been resolved.
Apr 21, 14:40 EDT
Identified - A local carrier outage is affecting the secondary internet service at the Jacksonville, FL donor center. This internet service provides backup redundancy for the site, as well as internet access for donor Wi-Fi. Donor Wi-Fi is impacted, but there is no production network impact due to service redundancy.

Current ETR from carrier is 1:20PM.
Apr 21, 12:30 EDT
NEWBE - Lumen Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 00:00 EDT
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as URGENT. The nature of this work is to migrate circuits to a new optimum path which is required in order to deploy new features and maintain optimal service performance.
Apr 14, 12:08 EDT
BALD, WIRE - Lumen Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 00:00 EDT
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to repair/replace fiber and is required in order to avoid unplanned outages from damages related to a previous fiber incident.
Mar 26, 17:45 EDT
Apr 20, 2026
NEWBE - Authentication Server Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 20:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 20:00 EDT
Scheduled - We will be performing maintenance on the authentication, authorization, and accounting server in NEWBE. During the maintenance window, there maybe authentication issues to the wireless production network, existing connected devices should not be affected.
Apr 20, 16:21 EDT
LOXLE - Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 20, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 09:00 EDT
Scheduled - NetOps intends to perform remote network maintenance at the Loxley, AL donor center. The production wireless network will briefly drop out at least once during the maintenance window.
Apr 20, 08:47 EDT
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
System Updates
Completed - The scheduled maintenance has been completed.
Apr 16, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:00 EDT
Scheduled - LOCATION(S): All locations

MAINTENANCE IMPACT: The following services may be temporarily unavailable for the duration of this maintenance:

• Internet and cloud services including: Atlassian, Slack, Git, SharePoint, NetSuite, and TDC
• Email Services including Outlook, Outlook Web Access and mobile device synchronization
• Antigen Plus
• Documentation Library
• Department Shares and Redirected Documents
• Terumo - Vista
• Solarwinds
• Cobra
• Axis
• Myla
• FACSLink
• Rational\ClearCase
• Netwrix - NPS and Auditor



If you have any questions relating to this maintenance, please call the helpdesk.
Mar 30, 08:21 EDT
NEWBE - Internet Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Apr 16, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:00 EDT
Scheduled - We will be performing maintenance on the firewall in HQ (NEWBE), during the maintenance window there may be brief connectivity interruptions to the Internet.
Apr 16, 09:46 EDT
IBBIS Major Outage
Resolved - BEACON servers appear to have stabilized. If you're still experiencing any issues, please give the helpdesk a call.
Apr 16, 16:01 EDT
Investigating - IBBIS is experiencing an unscheduled outage and is currently not available. IT is investigating the issue, and is working to resolve it as soon as possible.
Apr 16, 11:05 EDT
WIRE/DOT - Lumen Scheduled Maintenance #: 34107628
Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 01:00 EDT
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a fiber splice case replacement maintenance activity and is required in order to proactively avoid unplanned outages.

The estimated GPS location of work is: 29.9264 -90.1013

Note: Due to a lack of slack in the cable, this work will be performed as a hot cut. Each buffer tube will be restored as quickly as possible, and the outage duration will range between 1 and 4 hours depending on splice restoration order. However, customers listed for an outage should prepare for an impact up to 6 hours during the maintenance window.

An alternate/backup maintenance window has been scheduled in the event work is unable to be completed on the primary night. Currently no services are scheduled to be impacted on the alternate night. Should the alternate night be deemed necessary, you will receive an updated notification advising which services will be impacted on that night. Please see the date and times of the alternate night below.
Mar 25, 17:57 EDT
Apr 15, 2026
WIRE - Lumen Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:00 EDT
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to replace faulty hardware and is required in order to resolve a network condition and prevent potential unplanned service interruptions.

Scheduled Maintenance #: 33285266
Mar 19, 11:44 EDT
Apr 14, 2026
HQ - Authentication Server Maintenance
Completed - The scheduled maintenance has been completed.
Apr 14, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:00 EDT
Scheduled - We will be performing maintenance on the Authentication Server in HQ, during the maintenance window authentication and authorization on the wireless network maybe interrupted.
Apr 14, 14:30 EDT
Apr 13, 2026
FOLEY Internet Installation
Completed - The scheduled maintenance has been completed.
Apr 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 10:00 EDT
Scheduled - Brightspeed will be installing new Internet service during this maintenance window.
Mar 30, 11:44 EDT
Apr 12, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage