Monitoring - A fix has been implemented, we are monitoring the results. If you still experience this issue, please reach out to the Helpdesk immediately at x41685
Jan 06, 2026 - 18:55 EST
Jan 06, 2026 - 18:55 EST
Investigating - We have reports of users still experiencing the "Untrusted Server Blocked". We are currently investigating this error, updates to follow soon
Jan 06, 2026 - 15:54 EST
Jan 06, 2026 - 15:54 EST
Monitoring - Connectivity issues experienced yesterday should now be resolved. A resolution has been implemented that allows wireless devices to connect to the LS-PROD Wi-Fi network. Some devices may display the security prompt shown in the image. If you see this prompt, please select Connect to proceed.
If you continue to experience connection issues, please contact the Helpdesk at 352-224-1685 or x41685 for assistance.
All wired devices connected via Ethernet cable should be fully operational and do not require any user action.
Please see an image of the prompt in the Slack Systemwide-Notifications
Jan 02, 2026 - 02:31 EST
If you continue to experience connection issues, please contact the Helpdesk at 352-224-1685 or x41685 for assistance.
All wired devices connected via Ethernet cable should be fully operational and do not require any user action.
Please see an image of the prompt in the Slack Systemwide-Notifications
Jan 02, 2026 - 02:31 EST
Update - Sites that are officially back up and running:
NALA - Hospital Services and Components
FICO - Hospital Services, Components, IRL
BIRM - Hospital Services, Components, IRL
CIVI - Hospital Services, Components, IRL
GATL - Hospital Services, Components, IRL
MONT - Hospital Services, Components
MOBI - Hospital Services, Components
Jan 01, 2026 - 20:23 EST
NALA - Hospital Services and Components
FICO - Hospital Services, Components, IRL
BIRM - Hospital Services, Components, IRL
CIVI - Hospital Services, Components, IRL
GATL - Hospital Services, Components, IRL
MONT - Hospital Services, Components
MOBI - Hospital Services, Components
Jan 01, 2026 - 20:23 EST
Identified - A workaround is being implemented currently. Updates to follow shortly.
Jan 01, 2026 - 19:09 EST
Jan 01, 2026 - 19:09 EST
Update - We are continuing to investigate this issue.
Jan 01, 2026 - 15:13 EST
Jan 01, 2026 - 15:13 EST
Investigating - We are currently investigating this issue.
Jan 01, 2026 - 15:10 EST
Jan 01, 2026 - 15:10 EST
IBBIS
Operational
EIS
Operational
CASI
Operational
Server Infrastructure
Operational
Network
Operational
Telephony
Operational
VPN\Wireless
Operational
NEWBE
Operational
North Florida
Operational
CIVI
Operational
ALACH
Operational
CHIEF
Operational
SUWA
Operational
PUTN
Operational
VALD
Operational
DC1
Operational
JONES
Operational
South Florida
Operational
HERN
Operational
INVER
Operational
CITR
Operational
MARI
Operational
VIL
Operational
SPH
Operational
TMP
Operational
First Coast
Operational
FICO
Operational
PAL
Operational
FRU
Operational
FLE
Operational
Georgia
Operational
GATL
Operational
NEGA
Operational
SOCR
Operational
LAW
Operational
CMI
Operational
ALP
Operational
North Alabama
Operational
NALA
Operational
MARS
Operational
CULLM
Operational
MORG
Operational
SHOL
Operational
ATH
Operational
MAD
Operational
ATT
Operational
LOG
Operational
Central Alabama
Operational
BIRM
Operational
TUSC
Operational
ANNIS
Operational
TSC
Operational
LED
Operational
PELHAM
Operational
Coastal Alabama
Operational
MOBI
Operational
BALD
Operational
FOL
Operational
South Alabama
Operational
MONT
Operational
EAST
Operational
WIRE
Operational
PAT
Operational
COL
Operational
NEWBE Guest Network
Operational
HemaConnect
Operational
Auto Dialer
Operational
RingCentral
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
IBBIS v4.42.21: BEACON Part 3 Enhancements and Fix Jan 13, 2026 11:00-12:00 EST
Maintenance Details:
This release includes BEACON enhancements and defect fixes to improve usability, clarity, accessibility, and the overall user experience. It enhances Smart Search functionality, resolves Dark Mode visibility issues, updates alert and footer messaging, and introduces clearer system notifications to reduce reliance on the helpdesk.
1. Enhance Smart Search – Movable, Lockable, Recent Activity, and UI Cleanup
Improves BEACON Smart Search usability by enabling movable and dockable panels, pinning and locking, a Recent Activity section, and a streamlined UI with updated labels and layout.
2. Branch Donor Summary Sort Arrows Missing in Dark Mode
Fixes visibility of sort carets in Dark Mode to ensure consistent readability and sorting across the Branch Donor Summary.
3. Hide BEACON Alert When Printing from CUD Antigens Tab
Prevents the BEACON alert banner from appearing in print preview and printed documents, resulting in a cleaner, more professional printout.
4. Update BEACON Footer to Show “IBBIS vX.XX.X”
Updates footer text to correctly identify the deployed IBBIS version, improving clarity for users and support teams.
5. Enhance BEACON Messaging for Password and Account Expiration, and Lockouts
Update system messages for account lockouts, password expiration, and early expiration warnings to provide clearer instructions and direct links for user self-service.
MAINTENANCE IMPACT: The following services may be temporarily unavailable for the duration of this maintenance:
• EIS
• IBBIS
• Documentation Library
If you encounter issues relating to this maintenance, please report the problem to the Help Desk as described in procedure EMP.3.3 (Report a Computer or Network Issue). If this issue is critical, call the Help Desk at (352) 224-1685.
Posted on Jan 08, 2026 - 16:17 EST
This release includes BEACON enhancements and defect fixes to improve usability, clarity, accessibility, and the overall user experience. It enhances Smart Search functionality, resolves Dark Mode visibility issues, updates alert and footer messaging, and introduces clearer system notifications to reduce reliance on the helpdesk.
1. Enhance Smart Search – Movable, Lockable, Recent Activity, and UI Cleanup
Improves BEACON Smart Search usability by enabling movable and dockable panels, pinning and locking, a Recent Activity section, and a streamlined UI with updated labels and layout.
2. Branch Donor Summary Sort Arrows Missing in Dark Mode
Fixes visibility of sort carets in Dark Mode to ensure consistent readability and sorting across the Branch Donor Summary.
3. Hide BEACON Alert When Printing from CUD Antigens Tab
Prevents the BEACON alert banner from appearing in print preview and printed documents, resulting in a cleaner, more professional printout.
4. Update BEACON Footer to Show “IBBIS vX.XX.X”
Updates footer text to correctly identify the deployed IBBIS version, improving clarity for users and support teams.
5. Enhance BEACON Messaging for Password and Account Expiration, and Lockouts
Update system messages for account lockouts, password expiration, and early expiration warnings to provide clearer instructions and direct links for user self-service.
MAINTENANCE IMPACT: The following services may be temporarily unavailable for the duration of this maintenance:
• EIS
• IBBIS
• Documentation Library
If you encounter issues relating to this maintenance, please report the problem to the Help Desk as described in procedure EMP.3.3 (Report a Computer or Network Issue). If this issue is critical, call the Help Desk at (352) 224-1685.
Posted on Jan 08, 2026 - 16:17 EST