ALL - Tablets not Loading IBBIS
Monitoring - It seems that most locations have called and gotten tablets working. Will monitor for the rest of the day.
Nov 20, 2024 - 13:39 EST
Investigating - Android Tablets are having an issue with loading IBBIS.

Please restart them and if still having issues, call the helpdesk at 41685 or 352-224-1685.
Nov 20, 2024 - 10:19 EST
Uptime over the past 90 days. View historical uptime.
IBBIS ? Operational
EIS ? Operational
CASI ? Operational
Server Infrastructure ? Partial Outage
Network ? Operational
Telephony ? Operational
VPN\Wireless ? Operational
Donor Testing Lab ? Operational
90 days ago
100.0 % uptime
Today
NEWBE ? Operational
North Florida Operational
90 days ago
100.0 % uptime
Today
CIVI ? Operational
90 days ago
100.0 % uptime
Today
ALACH Operational
90 days ago
100.0 % uptime
Today
CHIEF Operational
90 days ago
100.0 % uptime
Today
SUWA Operational
90 days ago
100.0 % uptime
Today
PUTN Operational
90 days ago
100.0 % uptime
Today
VALD Operational
90 days ago
100.0 % uptime
Today
DC1 Operational
90 days ago
100.0 % uptime
Today
JONES Operational
90 days ago
100.0 % uptime
Today
South Florida Operational
90 days ago
99.46 % uptime
Today
HERN ? Operational
90 days ago
98.74 % uptime
Today
INVER Operational
90 days ago
100.0 % uptime
Today
CITR Operational
90 days ago
100.0 % uptime
Today
MARI Operational
90 days ago
100.0 % uptime
Today
VIL ? Operational
90 days ago
98.74 % uptime
Today
SPH Operational
90 days ago
98.74 % uptime
Today
TMP Operational
90 days ago
100.0 % uptime
Today
First Coast Operational
90 days ago
100.0 % uptime
Today
FICO ? Operational
90 days ago
100.0 % uptime
Today
PAL ? Operational
90 days ago
100.0 % uptime
Today
FRU ? Operational
90 days ago
100.0 % uptime
Today
FLE ? Operational
90 days ago
100.0 % uptime
Today
Georgia Operational
90 days ago
100.0 % uptime
Today
GATL ? Operational
90 days ago
100.0 % uptime
Today
NEGA Operational
90 days ago
100.0 % uptime
Today
SOCR Operational
90 days ago
100.0 % uptime
Today
LAW ? Operational
90 days ago
100.0 % uptime
Today
CMI ? Operational
90 days ago
100.0 % uptime
Today
ALP ? Operational
90 days ago
100.0 % uptime
Today
North Alabama Operational
90 days ago
99.88 % uptime
Today
NALA Operational
90 days ago
100.0 % uptime
Today
MARS Operational
90 days ago
98.93 % uptime
Today
CULLM Operational
90 days ago
100.0 % uptime
Today
MORG Operational
90 days ago
100.0 % uptime
Today
SHOL Operational
90 days ago
100.0 % uptime
Today
ATH ? Operational
90 days ago
100.0 % uptime
Today
MAD ? Operational
90 days ago
100.0 % uptime
Today
ATT ? Operational
90 days ago
100.0 % uptime
Today
LOG ? Operational
90 days ago
100.0 % uptime
Today
Central Alabama Operational
90 days ago
100.0 % uptime
Today
BIRM Operational
90 days ago
100.0 % uptime
Today
TUSC Operational
90 days ago
100.0 % uptime
Today
ANNIS Operational
90 days ago
100.0 % uptime
Today
TSC ? Operational
90 days ago
100.0 % uptime
Today
LED ? Operational
90 days ago
100.0 % uptime
Today
PELHAM Operational
90 days ago
100.0 % uptime
Today
Coastal Alabama Operational
90 days ago
100.0 % uptime
Today
MOBI Operational
90 days ago
100.0 % uptime
Today
BALD Operational
90 days ago
100.0 % uptime
Today
FOL ? Operational
90 days ago
100.0 % uptime
Today
South Alabama Operational
90 days ago
100.0 % uptime
Today
MONT Operational
90 days ago
100.0 % uptime
Today
EAST Operational
90 days ago
100.0 % uptime
Today
WIRE Operational
90 days ago
100.0 % uptime
Today
PAT ? Operational
90 days ago
100.0 % uptime
Today
COL ? Operational
90 days ago
100.0 % uptime
Today
NEWBE Guest Network Operational
90 days ago
100.0 % uptime
Today
HemaConnect Operational
90 days ago
100.0 % uptime
Today
Auto Dialer Operational
90 days ago
100.0 % uptime
Today
RingCentral Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
MONT - Lumen Scheduled Maintenance #: 30521472 Nov 21, 2024 00:00-06:00 EST
Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to perform a configuration change in their network and is required in order to improve network reliability.
The maintenance consists of multiple nights and customers will only receive notification for the night their services will be impacted.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Posted on Nov 15, 2024 - 12:27 EST
TEMP/TBAY - Lumen Scheduled Maintenance Nov 21, 2024 00:00-06:00 EST
Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to implement a network hardware upgrade and is required in order to improve network reliability. HD-155398
Posted on Nov 06, 2024 - 17:23 EST
CIVI, PUTN - Lumen Scheduled Maintenance #: 30595163, Scheduled Nov 21, 2024 03:01-09:01 EST
Please note that the vendor indicates this work covers multiple time zones but your circuits will only be impacted between 00:00 - 06:00 AM local time.
Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to implement a software upgrade and is required in order to improve network reliability.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Posted on Nov 13, 2024 - 16:00 EST
IBBIS v4.39.1: Fixes for Research calculation, Antigen Program, Mobile Reports and CUD Nov 21, 2024 11:00-12:00 EST
Maintenance Details:

Several areas for fixes/enhancements have been identified:

1. Incorrect calculation for volume in Convert to Research: Corrects volume calculation in Convert to Research, using parent product’s volume instead of recalculating based on weight.
2. Antigen Typing Save Issue: Only Retains First DIN in Batch (New EIS): Fixes Antigen Typing batch save issue in new EIS, ensuring all unit DINs and corresponding results are retained in batch processing.
3. Update Mobiles Reports: Updates Mobiles Report to allow Helpdesk (HD) to modify mobile unit abbreviations and remove obsolete CASI Mobiles from the LifeSouth fleet.
4. CUD – Testing Tab – WellSky Message Table: Adds a WellSky Messages table in the CUD Testing tab for DINs, displaying lab test, message timestamp, status, and allowing IT-only message resends.
5. Antigen Update Program: Enhances the Antigen Update Program to retain original testing timestamp and user details after an antigen is marked “unused,” preserving traceability.
6. CUD is only displaying volume of the WB, the weight is blank: Displays Whole Blood weight in the CUD for accurate product and equipment validation.

MAINTENANCE IMPACT: The following services may be temporarily unavailable for the duration of this maintenance:
• EIS
• IBBIS
• Documentation Library

If you encounter issues relating to this maintenance, please report the problem to the Help Desk as described in procedure EMP.3.3 (Report a Computer or Network Issue). If this issue is critical, call the Help Desk at (352) 224-1685.
Posted on Nov 20, 2024 - 14:01 EST
MONT - Lumen Scheduled Maintenance #: 30521472 Nov 22, 2024 00:00-06:00 EST
Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to perform a configuration change in their network and is required in order to improve network reliability.
The maintenance consists of multiple nights and customers will only receive notification for the night their services will be impacted.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Posted on Nov 15, 2024 - 12:27 EST
MONT - Lumen Scheduled Maintenance #: 30521472 Nov 25, 2024 00:00-06:00 EST
Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to perform a configuration change in their network and is required in order to improve network reliability.
The maintenance consists of multiple nights and customers will only receive notification for the night their services will be impacted.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Posted on Nov 15, 2024 - 12:28 EST
MONT - Lumen Scheduled Maintenance #: 30521472 Nov 26, 2024 00:00-06:00 EST
Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to perform a configuration change in their network and is required in order to improve network reliability.
The maintenance consists of multiple nights and customers will only receive notification for the night their services will be impacted.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Posted on Nov 15, 2024 - 12:29 EST
Past Incidents
Nov 20, 2024
Emergency Maintenance on Network Authentication Server
Completed - The scheduled maintenance has been completed.
Nov 20, 10:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:45 EST
Scheduled - We will need to perform emergency maintenance on the authentication server. During the maintenance window, user may experience delays or failures in network authentications and authorizations. If any issues are still experienced after the maintenance, please reboot your device.
Nov 20, 09:41 EST
MONT - Lumen Scheduled Maintenance #: 30521472
Completed - The scheduled maintenance has been completed.
Nov 20, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 EST
Scheduled - Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to perform a configuration change in their network and is required in order to improve network reliability.
The maintenance consists of multiple nights and customers will only receive notification for the night their services will be impacted.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Nov 15, 12:26 EST
NEWBE - Lumen Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 EST
Scheduled - Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to implement a network optimization and is required in order to improve network reliability. HD-155402
Nov 6, 17:28 EST
Nov 19, 2024
MONT - Lumen Scheduled Maintenance #: 30521472
Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:00 EST
Scheduled - Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to perform a configuration change in their network and is required in order to improve network reliability.
The maintenance consists of multiple nights and customers will only receive notification for the night their services will be impacted.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Nov 15, 12:26 EST
Nov 18, 2024
Emergency Maintenance on Authentication Server
Completed - The scheduled maintenance has been completed.
Nov 18, 12:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 10:45 EST
Scheduled - We will need to perform emergency maintenance on the authentication server. During the maintenance window, user may experience delays or failures in network authentications and authorizations.
Nov 18, 10:39 EST
HERN - Lumen Scheduled Maintenance #: 30595142
Completed - The scheduled maintenance has been completed.
Nov 18, 09:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 03:01 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 16:53 EST
Scheduled - Scheduled Maintenance #: 30595142

Summary:

Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to implement a software upgrade and is required in order to improve network reliability.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.

Updates:

2024-11-12 6:10:15 PM - This maintenance is scheduled.

Customer Impact:

30595142-1

Start

End

2024-11-18 8:01 EDT

2024-11-18 2:00 EDT



LIFESOUTH COMMUNITY BLOOD CENTERS

444947824

N/A

100BASE-T

BROOKSVILLE FL USA

7909 WOODLAND CENTER BLVD TAMPA FL USA

Outage

30 minutes
Nov 12, 18:43 EST
MONT - Lumen Scheduled Maintenance #: 30521472
Completed - The scheduled maintenance has been completed.
Nov 18, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:00 EST
Scheduled - Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to perform a configuration change in their network and is required in order to improve network reliability.
The maintenance consists of multiple nights and customers will only receive notification for the night their services will be impacted.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Nov 15, 12:25 EST
Nov 17, 2024
Monthly System Update
Completed - The scheduled maintenance has been completed.
Nov 17, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 19:00 EST
Scheduled - LOCATION(S): All locations

MAINTENANCE IMPACT: The following services may be temporarily unavailable for the duration of this maintenance:

• Internet and cloud services including: Atlassian, Slack, Git, SharePoint, NetSuite, and TDC
• Email Services including Outlook, Outlook Web Access and mobile device synchronization
• Antigen Plus
• StemSoft
• Documentation Library
• Department Shares and Redirected Documents
• Terumo - Vista
• Solarwinds
• Cobra
• Axis
• Myla
• FACSLink
• Rational\ClearCase
• Netwrix - NPS and Auditor



If you have any questions relating to this maintenance, please call the helpdesk.
Nov 15, 14:27 EST
Nov 16, 2024

No incidents reported.

Nov 15, 2024
WIRE - Lumen Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 15, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 01:00 EST
Scheduled - Lumen's 3rd party provider will perform maintenance within their network. This has been designated as ESSENTIAL. The nature of this work is to implement a fiber maintenance and is required in order to repair damaged fiber.
An alternate/backup maintenance window has been scheduled in the event work is unable to be completed on the primary night. Currently no services are scheduled to be impacted on the alternate night. Should the alternate night be deemed necessary, you will receive an updated notification advising which services will be impacted on that night. Please see the date and times of the alternate night below.
As this maintenance is not under the control of Lumen it may not be possible to reschedule it.
Lumen sincerely apologizes for any inconvenience caused by this maintenance.
Nov 6, 16:28 EST
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
FMC VDB 398 update.
Completed - The scheduled maintenance has been completed.
Nov 12, 21:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:30 EST
Scheduled - We may have a brief network outage while maintenance. VDB is for determining if the host is at risk of compromise
Nov 12, 10:10 EST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
WIRE - Lumen Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 8, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:00 EST
Scheduled - Lumen intends to carry out internal maintenance within its network. This has been designated as ESSENTIAL. The nature of this work is to perform a circuit migration and is required in order to improve network reliability and continue providing optimal service for our clients.
Oct 24, 12:03 EDT
Nov 7, 2024

No incidents reported.

Nov 6, 2024
Cisco ISE failover test.
Completed - The scheduled maintenance has been completed.
Nov 6, 22:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:30 EST
Scheduled - This is to ensure ISE failover is working as intended. Cisco ISE (Identity Service Engine) is our authentication server, it is used for authentication, authorization, and accounting. We currently have two Cisco ISE nodes deployed, one in each data center (Jacksonville and Gainesville). This failover testing will involve simulating a controlled network outage or equipment failover for the primary Cisco ISE node located in the Jacksonville Datacenter.
Nov 6, 10:05 EST
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